Returns & Exchanges
At Asopalav, we strive to ensure you are delighted with your ethnic wear; however, if you are not completely satisfied, we offer a seamless return and exchange process within 7 days of delivery for unworn and tagged merchandise.
Initiate Request
Log into your account or visit our returns portal to submit a request with your order number and the reason for the return.
Quality Inspection
Ensure the garment is in its original condition, including all brand tags and packaging, to qualify for a successful return process.
Reverse Pickup
Once approved, our logistics partner will schedule a pickup from your address within 48 hours for your convenience.
Refund or Exchange
After the item passes our quality check at the warehouse, we will process your refund to the original payment method or ship your exchanged size.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing